Terms and Conditions

1. Seller Identification

This website, https://fuwaki.co, is published by:

  • HATTEN LLC
    1209 MOUNTAIN RD PL NE STE N
    ALBUQUERQUE, NM 87110, USA
    Registration number: 0008011160
    Contact email: hello@fuwaki.co

2. Ordering and Payment

Orders placed on the website are processed within 2 business days following receipt of payment. Accepted payment methods include:

  • Credit Cards (Visa, MasterCard, American Express, etc.)

  • PayPal

  • Apple Pay

  • Google Pay

Full payment validation is required before preparation and shipping of your order.

3. Shipping

We offer international shipping. However, we reserve the right not to deliver to certain complicated regions or to adjust shipping fees accordingly.

  • Average delivery time is approximately 10 business days from the shipping date.

  • Free shipping for orders exceeding 85 USD, 85 EUR, or the equivalent in other currencies.

If your package is not delivered within 30 business days after shipping, you may request a full refund.

4. Returns and Refund Policy

You have 14 days from the receipt of your order to initiate a return.

  • Returned products must be in new condition and in their original packaging.

  • Return shipping costs are the exclusive responsibility of the customer.

  • To initiate a return, please contact us at: hello@fuwaki.co.

Upon receiving and verifying the returned product, a refund will be issued to the original payment method within 7 business days.

5. Warranty

All our products are covered by a 30-day warranty from the date of receipt. This warranty only covers manufacturing defects or significant defects affecting the product's proper use.

6. Limitation of Liability

HATTEN LLC is not responsible for any damages resulting from improper, abusive, or abnormal use of its products. Damages due to misuse of the products sold will not, under any circumstances, result in our liability.

7. Intellectual Property

The content on the website https://fuwaki.co, including texts, images, graphics, and logos, is protected by intellectual property laws. Some content belongs to HATTEN LLC, while other content is provided by third parties. Any unauthorized reproduction or use is strictly prohibited.

8. Personal Data Management

For information on the collection, processing, and protection of personal data, please consult our Privacy Policy available at: https://fuwaki.co/pages/privacy-policy.

We specifically use the following services:

  • Google Analytics

  • Facebook Pixel

  • Technical and marketing cookies

9. Applicable Law and Jurisdiction

These terms and conditions are governed by U.S. law. In the event of a dispute, the competent courts will be those of the State of New Mexico, USA.

By browsing our website and making purchases, you acknowledge having read and accepted these Terms and Conditions without reservation.